Policies

Policies


Policies

Sirena Bay Estate is a sanctuary of luxury and relaxation, and our policies are designed to enhance your stay, ensuring a worry-free and indulgent experience for your whole party.


For Bookings with Ease

  • The minimum length of stay is five nights: Allowing you to make the most of your island vacation. 
  • 7% local taxes added to all prices: Transparent pricing for a seamless experience.


cancellation policy

  • Deposit and payment terms: Flexible and convenient reservation process.
    A fair and flexible cancellation policy to allow for unexpected changes.
  • > 120 days before arrival:100% refund 
  • 60-120 days before arrival: 50% refund 
  • < 60 days before arrival: 0% refund 
  • Check-in after 4 pm: Unwind at your own pace, savoring the scenic beauty before settling into your lavish accommodations.
  • Check-out before 11 am: Enjoy a leisurely departure, cherishing the final moments in paradise.
  • Upon arrival, you’ll need to pay a $750 refundable deposit to cover any potential damages that could occur.


Your Tranquility Preserved

  • No pets allowed: This helps to maintain the serene ambiance of the villa.
  • No smoking indoors: Revel in a fresh and revitalizing atmosphere within your private sanctuary.


For Your Convenience and Care 

  • We provide 110V and 240V power adapters to allow you to use your electronic items with ease..
  • Enjoy a pristine and inviting space without lifting a finger. Housekeeping seven days a week and linen change every 5 nights. 
  • Enrich your stay with premium amenities: Bluetooth speakers and binoculars are available on request. Snorkel gear is also available for sale.

Version: November 2021

Princess Sirena Pearl Estate NV

Penstraat 34, Willemstad, Curacao

info@sirenabay.com

+599 969 82370 / +31 623981398

TollFree USA: +1 315 636 4275


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